Salesforce Certifications

- Salesforce Certified Agentforce Specialist - Financial Services Cloud Accredited Professional

- Salesforce Certified Data Cloud Consultant - Salesforce Certified AI Associate

- Salesforce Certified Technical Architect - Salesforce Certified Business Analyst

- Salesforce Certified OmniStudio Developer - Salesforce Certified OmniStudio Consultant

- Salesforce Certified MuleSoft Developer I - Salesforce Certified CRM Analytics and Einstein Discovery Consultant

- Salesforce Certified Marketing Cloud Account Engagement Specialist - Salesforce Certified CPQ Specialist

- Salesforce Certified Marketing Cloud Consultant - Salesforce Certified Field Service Consultant

- Salesforce Certified Platform Developer II - Salesforce Certified Marketing Cloud Email Specialist

- Salesforce Certified Identity and Access Management Architect - Salesforce Certified System Architect

- Salesforce Certified Experience Cloud Consultant - Salesforce Certified Integration Architect

- Salesforce Certified Development Lifecycle and Deployment Architect - Salesforce Certified Application Architect

- Salesforce Certified Sharing and Visibility Architect - Salesforce Certified Data Architect

- Salesforce Certified Platform Developer I - Salesforce Certified Service Cloud Consultant

- Salesforce Certified Sales Cloud Consultant - Salesforce Certified Platform App Builder

- Salesforce Certified Advanced Administrator - Salesforce Certified Administrator

- Agentblazer Champin - Agentblazer Innovator

Experiences

With years of experience as a Salesforce Australia OEM technical architect, he has been deeply involved in the delivery of Salesforce projects for global top tier consulting firms (e.g. Accenture and Capgemini) across a wide range of industries, including financial services, insurance, retail, and government organizations. Led and participated in several large Salesforce end-to-end implementations in Australia, New Zealand and Europe, covering areas such as digital transformation, enterprise architecture design, Customer 360 solutions, AI-driven intelligent sales and service automation, MuleSoft integrations, Marketing Cloud precision marketing and CPQ complex quote management.

With extensive technical and business expertise in Salesforce multi-cloud solutions, he is well versed in applying AI, Data Cloud, Einstein AI, OmniStudio, Field Service, and MuleSoft to optimize enterprise solutions that drive digital growth and business innovation. He has served on numerous Architecture Review Boards (ARBs) and has extensive experience in Salesforce enterprise architecture standardization, best practices, platform performance optimization, and large-scale user management to help organizations achieve efficient and sustainable Salesforce change and innovation.

Salesforce Certifications

- Salesforce Certified Service Cloud Consultant - Salesforce Certified Sales Cloud Consultant

- Salesforce Certified Platform App Builder - Salesforce Certified Administrator

Experiences

Extensive experience implementing Salesforce Sales Cloud and Service Cloud solutions in the legal and education industries in Australia, with a focus on designing and deploying efficient, compliant CRM and customer service platforms for law firms and educational institutions.